Client

Challenge
A large global automotive company needed to implement a dealer franchise certification program required to drive increased sales and service satisfaction for its brands.

Solution
A team of Edcor experts worked with the client to design an efficient and comprehensive administrative solution for the certification program. The program is used to certify both the dealer business partners and their employees. Edcor provides a certification portal, which links seamlessly into the OEM’s dealer portal, adhering to all standards for security and navigation. The Edcor call center delivers both technical and certification process support for the certification program.