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Edcor Solidifies Leadership Position in Administration of Corporate Tuition Assistance Programs

Pontiac, Michigan – April 15, 2004 – Edcor, a leading provider of corporate administration solutions, has recently solidified its leadership position in the tuition assistance administration market. During the first half of 2004, Edcor was awarded contract extensions and new agreements with multiple Fortune 1000 organizations including Texas Health Resources, Eaton, Agilent Technologies, Cisco Systems, Harley-Davidson, Schering-Plough Corporation, Nestle, KLA, Philips, Alcoa and Xcel Energy.

Quality of Transactional Processing
“We have continued to make aggressive investments in back-office technologies and process upgrades to further differentiate the quality of our services”, said Steve Corso, Edcor’s President, “We have aligned these investments with our client services quality metrics and expect this to result in greater client retention and services growth.”

In 2003, Edcor processed over 140,000 tuition applications. These applications resulted in over $300 million in reimbursements to client students. For the majority of clients, Edcor managed the physical check cutting and payment reconciliation processes.

This resulted in faster payment to students, universities and colleges.
Edcor’s tuition assistance administration service allows clients to focus on policy management and organizational development strategy. The service provides tuition assistance participants with web-enabled submission and reimbursement tools, inquiry management, and issues resolution. For client administrators, consolidated participation information provides the ability to more clearly align the program with corporate organizational development goals.

“Most customers that we begin working with don’t have detailed participation information to understand the types of degrees being pursued or the universities and colleges that are being leveraged,” added Lorne Hamilton, Edcor Vice President of Business Development, “Providing accurate and consolidated participation information should better support client program planning.”

About Edcor
Edcor provides organizations with outsourced solutions supporting learning and education administration, customer and employee relationship management, compliance management, and subsidy reimbursement programs. Through advanced learning management, subsidy administration and relationship management technologies, process management expertise, and call management capabilities, Edcor provides flexible solutions that improve delivery quality, reduce time to market, and enable clients to better meet the needs of employees and customers.

Edcor’s outsourced model enables organizations and their key personnel to focus on core business issues.